How to transfer hosting to Novara

From Novara Support Knowledgebase

To transfer your hosting from another company to ourselves just follow the steps below.

1) When you purchase hosting from our selves you should receive an email with the log in details of your hosting account.

2) Get a copy of your site either from a backup you have at home or by downloading a copy from your current hosts.

3) Using the login details you have recieved from us you can upload your site either by using an FTP program such as dreamweaver or by logging into your hosting account and using the file manager.

4) Set up any email accounts you require on your hosting account. make sure any existing ones are recreated on our account.

5) Get our technicians to mirror the dns records on the nameservers currently in place so that our nameservers point towards your existing hosting.

6) If we are authoritative for the domain we can change to our own nameservers at this stage. If not you will need to contact the company who registered the name for you and ask them to change to our nameservers

ns1.novara.ie

ns2.novara.ie

ns3.novara.ie

7) Allow 24 -48 hours for propogation.

8) Contact our technicians and ask them to point the mail and website records towards the account you have set up with us. There is no interruption to your website and less than an hours interruption to your email. No email is lost.

9) After an hour change your settings in outlook for each address to the following:

Incoming and outgoing servers:

mail.yourdomain.com

Username:

youremailaddress@yourdomain.com

Password:

The password you set for that address on our hosting system.

10) Your website and email are fully transferred.